clinic and pharmacy


Monday & Thursday: 9 am–5 pm

Tuesday & Wednesday: 9 am–6:30 pm

Friday: closed 

Established patients can call the following numbers to schedule a medical appointment.

Call this number for English: (919) 746 – 0101
Call this number for Spanish: (919) 746 – 0102

Walk In Program – The Open Door Clinic is now offering same-day medical visits for all uninsured community adults (established and non-established patients) who are not pregnant, Wake County residents of low income (at or below 250% Federal Poverty Level), and seeking care for minor injuries and illnesses.  Services are available on a first-come first served basis.  Please click the link to view the services provided.



Monday – Thursday: 10 am – 12 pm, 1 pm – 4 pm

Friday: closed

we are partners in health

The Open Door Clinic provides a medical home to all our patients. We use an integrated care model to ensure access to primary care, behavioral health and wellness services. Our community partnerships allow our patients to access off-site services, testing of lab specimens, diagnostic imaging, and specialty services.

about the open door clinic

Staff, volunteer doctors, physician assistants and nurse practitioners work together to provide care for uninsured adults at the Open Door Clinic.

Services Provided to Established Patients

  • Primary care
  • Wellness and Behavioral Health: Including but not limited to stress management, anxiety and depression management, behavioral diabetes and chronic pain management
  • Specialty Services: Gynecological, Rheumatology, ENT, Podiatry, Ophthalmology, Nephrology
  • Case Management: Collaborative care to develop personalized treatment plans
  • Diabetes Education Services
  • Telehealth appointments by phone or video call

Services Not Provided to Established Patients

  • On-site dental services
  • Urgent Care
  • Disability determination and litigation-related exams
  • Hospital care
  • Optometry
  • Pediatrics
  • Prenatal care

*Patients requiring specialty care not available at Open Door Clinic are referred to the appropriate specialists who donate services through charity care.

How to become a patient

We are currently accepting a limited number of new patients who are referred to us by one of our community partners:

  • Wake Med
  • Wake County Health and Human Services
  • Project Access of Wake County

COVID-19 Regulations

The clinic is providing telehealth appointments, on-site check-ups, and off-site lab checks. 

We continue to COVID-screen all visitors and require wearing masks in our office which includes our waiting areas and exam rooms. We have HEPA filters throughout the office to ensure clean air flow.

Details on Medication Pickup

  • We have resumed having medication pick-up done inside our office. When you arrive, you will check in downstairs and once ready, be allowed upstairs to pick up your medications.
  • If you present COVID-19-like symptoms, you will check in downstairs and be asked to return to your car. We will bring your medications to you.
  • If someone else is picking up medications, they must provide a written note and a copy of your photo identification.
  • Medications that your specialist prescribes may be eligible for pick-up from our pharmacy. Please bring the prescription to the pharmacy during normal business hours or call (919) 256-2175.

Details on Scheduled Appointments 

  • If you present COVID-19-like symptoms, you will check in downstairs and be asked to return to your car, and we will conduct a COVID-19 test in your car.
    • If positive, your appointment will be converted to telehealth.
    • If negative, you would be allowed to come inside to complete your appointment.

Pharmacy (for patients only)

How to request your refills:

For successful management of ongoing health needs, we provide medications at no charge for eligible patients.

Please call (919) 256-2175 when you have 1 week of medications left.

Medications dispensed to our patients are provided through numerous manufacturer programs, as well as NC MedAssist, Americares and Direct Relief.

The Open Door Clinic has met the standards of the North Carolina Association of Free & Charitable Clinics Accreditation Program, effective March 25, 2021 – April 1, 2024.
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FIGS (Filling in the Gaps) of Wake County provides prescription medicine support for uninsured and underinsured patients treated at UMWC’s Open Door Clinic.

Looking for opportunities to get involved?