Requirements

Urban Ministries of Wake County engages our community to serve and advocate on behalf of those affected by poverty by providing food and nutrition, promoting health and wellness, and by laying the foundations of home. Make a difference in someone’s life by providing support to neighbors in need!

We hope all our volunteers will find meaningful experiences. Reasonable expectations for behavior and appearance will create an environment where everyone can flourish and be effective in their work.

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Contact our Manager of Volunteer Services

Expectations

Volunteer commitment is key!

– Volunteers must be able to commit to volunteering at least two (2) shifts per month for at least a year.

– Volunteers must have reliable transportation, as we are not located on a bus line.

Age Guidelines

– Volunteers must be 18 years of age or older to volunteer without a parent or chaperone in any of our programs.

– Volunteers between the ages of 8 and 18 may volunteer in our Client Choice Food Pantry when we are not open for clients while being supervised by a parent or chaperone at all times.

– Volunteers between the ages of 8 and 18 are also able to participate in some of our other volunteer opportunities (serving meals, gardening, yardwork, etc) while being supervised by a parent or chaperone at all times.

Dress Code

– Volunteers are expected to dress casual or modest casual. Shorts should be 2” above the knee; shoulders should be covered.

– Closed-toed shoes must be worn in the Food Pantry and Clinic. Intake – Triage volunteers should wear scrubs.

Description

Our Crisis Interviewers meet with clients one-on-one to assess their needs and determine appropriate emergency food assistance, prescription assistance, and to make referrals to other agencies.

Skills and Responsibilities

Volunteers need basic computer skills to do this volunteer role.  Volunteers also need to be comfortable asking sensitive questions about financial standing and be resourceful.  Spanish language skills helpful, but not required.

Scheduled Shifts

Monday-Friday 9 am-1 pm

Description

Food Pantry volunteers assist clients with selecting food and also help stock and organize the pantry.

Skills and Responsibilities

This is a moving and standing role so volunteers need to be able to lift up to 25 lbs and be able to stand for 4 hour shifts.  Volunteers also need to be comfortable interacting with clients.

Scheduled Shifts Monday-Friday 9 am-1 pm

Description

Our Front Desk Greeters are the first point of contact when clients, donors, and volunteers enter the building!  Greet and sign in patients and answer questions and direct clients’ needs to the appropriate staff.

Skills and Responsibilities

Front Desk Greeters use the computer database to check in clients and patients.  They also determine need of client (appointment/food assistance/prescription assistance/medication pickup), and provide clients with additional resources for assistance.

Scheduled Shifts

Mondays 8:30 am-12:30 pm, 12:30 pm-4:30 pm.

Tuesdays, Wednesdays, Thursdays 8:30 am-12:30 pm, 12:30 pm-4:30 pm, or 4:30 pm – 8:00 pm. Fridays 9:00 am-1:00 pm

Description

Our Meal Volunteers prepare meals for 60 women off-site and bring it to the Helen Wright Center.  Dinner meals are needed every day of the year.  Typically a group of volunteers prepare the meal.

Skills and Responsibilities

Healthy cooking skills welcomed

Scheduled Shifts

Prepare meal ahead of time and deliver prior to dinner.

**Please note that Meal Providers are not required to complete a volunteer application. Please reach out to us at ummealcoordinator@gmail.com for meal scheduling availability.**


Required Responsibilities

Our Intake – Triage volunteers provide patient support with documenting vitals, medication reconciliation, patient education, and prepare patients to see the provider.  They also provide assistance to providers as needed with immunizations, medication administration, patient education, etc.

Required Licenses

Registered Nursing (RN) License; EMT-B Certification

Scheduled Shifts
Mondays
9 am-12 pm, 1 pm-4 pm

Tuesdays, Wednesdays and Thursdays
9 am-12 pm, 1 pm-4 pm, 5 pm-8 pm

Required Responsibilities:  Assist Spanish-speaking patients translate for providers and make follow-up reminder calls.  Language proficiency in medical Spanish

Required Licenses:  No license required but must be proficient in medical Spanish vocabulary

Scheduled Shifts
Mondays and Wednesdays
9 am-12 pm, 1 pm-4 pm

Tuesdays and Thursdays
9 am-12 pm, 1 pm-4 pm, 5 pm-8 pm

Required Responsibilities

Our medical providers are physicians, physician assistants, and nurse practitioners and they provide ongoing comprehensive medical care for patients – almost all with chronic diseases.  Providers need to utilize patient data from our electronic health record system, AthenaNet, to guide the visit.  Patients have access to comprehensive resources in medications, radiology, lab, and referral care- all following by our staff.  No follow up on patients seen in clinic is necessary from our volunteer providers.

Required Licenses

Unrestricted Active NC License and Malpractice Insurance (if you do not have access to malpractice insurance, we can provide it for you under certain terms).

Scheduled Shifts
Mondays
9 am-12 pm, 1 am-4 pm

Tuesdays, Wednesdays and Thursdays
9 am-12 pm, 1 pm-4 pm, 5 pm-8 pm

Required Responsibilities

The Volunteer Pharmacist is responsible for the fulfillment of federal and state legal requirements; evaluation, selection and distribution of medications; patient counseling; and professional consultation.  They will assist in processing prescriptions received, prepare and verify medications for dispensing and counsel patients on appropriate medication use. They also advise providers regarding medication options available for dispensing to patients

 

Required Licenses

Active NC License in good standing

 

Scheduled Shifts
Mondays
9 am-12 pm, 1 pm-4 pm

Tuesdays, Wednesdays and Thursdays
9 am-12 pm, 1 pm-4 pm, 6 pm-9 pm

Required Responsibilities

Pharmacy Assistants help pharmacists with accurately counting and labeling prescriptions provided to our patients in accordance with pharmacy law.  Pharmacy Assistants also help with inventory management of medications and supplies and aid in the collection, organization, and removal of expired medications.

Required Licenses

Pharmacy Technician certification preferred, but not required.  Must have obtained a high school diploma.  Must be eligible to register as a pharmacy technician with the NC Board of Pharmacy.

Scheduled Shifts
Mondays
9 am-12 pm, 1 pm-4 pm

Tuesdays, Wednesdays, and Thursdays
9 am-12 pm, 1 pm-4 pm, 6 pm-9 pm

Required Responsibilities

Our lab technicians perform phlebotomy and sample prep for hospital lab courier’s pick-up.  Phlebotomists need to have a minimum of 6 months experience drawing blood with straight needles in a work environment. Phlebotomists also utilize our electronic health record system, AthenaNet, for lab orders and labeling.

Required Licenses

Current Phlebotomy Certificate

Scheduled Shifts

(Training during the day)

Volunteer shifts: Tuesday, Wednesday, Thursday
5 pm – 8 pm

READY TO VOLUNTEER?

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